Prepare
See the scheduled visit, client details and assigned care.
Domiciliary care software
Care management built around every client visit.
ServPatch helps home care teams see scheduled visits, review assigned care, record notes and medication, and report incidents from one clear mobile workflow.
Visit-centred workflowMobile-first for carersClient records together
Next visitKnow who, when and what mattersCare information ready before the visit starts
Deliver
Record care notes and medication while details are fresh.
Respond
Report an incident promptly and keep a structured record.
Designed for care on the move
A simpler working day for carers between homes.
Information is organised around the client visit, giving carers a clear route from what comes next to what needs recording before they leave.
Visits and appointments
View scheduled visits and know which client you are supporting and when.
Assigned care tasks
Review the activities expected during the visit before care starts.
Client care notes
Record clear daily notes from the phone at the point of care.
Medication records
Record medication administered during the visit and maintain a current history.
Incident reporting
Log accidents and incidents promptly through a structured workflow.
Client information
Keep the relevant profile, plan and care context connected to each client.
1
Review the visitClient, time and assigned care
2Record what happenedNotes, medication and incidents
Visit-centred by design
Start with the client and keep the record connected.
The home care experience is organised around client visits. Carers see who they are visiting, review what is assigned and record the care delivered from the same mobile journey.
- Appointments visible from the carer app
- Assigned tasks shown before the visit starts
- Care notes captured at the point of care
- Incidents linked to the client record
Made for real care visits
Less time reconstructing the visit later.
When the workflow works on the carer’s phone, the record can be completed closer to the moment of care. That helps the wider team work from clearer, more current information.
Read the home care software buyer’s guide
For your home care service
See ServPatch around a real visit.
Bring the questions your coordinators and carers need answered. We will show you the current workflows clearly.