Visits & appointments
See what is scheduled, review assigned tasks and start care with the right information to hand.
Care management
made simpler.
Bring visits, care notes, medication records, tasks and incident reporting together in one clear place, so your team can spend less time on paperwork and more time delivering great care.
Built into ServPatchMeet Patch, your friendly product guide
Designed for
Care homes
Home care
People first
More time for the moments that matter.
ServPatch carer app
Today
Ready for the next visitCare details in one place
Everyday care, connected
Everything your care team needs, without the clutter.
ServPatch keeps the core work of care easy to find, simple to record and ready when your team needs it.
Daily care notes
Capture clear care notes at the point of care and keep each person’s record up to date.
Medication records
Record medicines administered during care and maintain a clear, current history for each person.
Incident reporting
Log accidents and incidents promptly so the right people can respond and records stay complete.
Meet Patch
Your friendly guide to getting more done in ServPatch.
Ask Patch how to complete a task, find a feature or understand what to do next. Patch stays close to your work and guides you one step at a time, so teams spend less time searching and more time focused on care.
Find it faster
Ask where something lives and Patch guides you to the right place.
Follow simple steps
Turn an unfamiliar ServPatch task into clear, manageable next actions.
Stay in your flow
Keep your current work in view while Patch explains what comes next.
Ask Patch
For “How do I?”, “Where can I find?” and “What comes next?”
Support
For account or technical problems that need a person to investigate.
Hi, I’m Patch.Your ServPatch guide
Ready
What can I help you find?
Need to record an incident? I can explain where to start and guide you through the product steps.
Helpful by design. Human-led by default.
Patch explains ServPatch, not care decisions. Keep questions focused on using the product; you stay in control of every record.
Care happens in the moment
People before paperwork
Care is personal. The software should feel simple.
ServPatch helps care teams prepare for visits, record everyday care and keep important information together without adding unnecessary complexity.
Clear before care starts
Appointments, assigned tasks and care information are easy to find.
Simple at the point of care
Carers can record notes, medication and incidents from one mobile workflow.
Connected for the team
Everyday records stay together so authorised staff can see the latest information.
Built around the day
The right information, right when care is being delivered.
Carers can move from the day’s work to care records, medication and incident reporting without jumping between separate systems.
Know what comes next
Clear appointments and assigned tasks keep the day organised.
Record care in the moment
Update care notes and medication records while details are fresh.
Respond with confidence
Structured incident reporting and body maps support a clear response.
One connected care record
Made for your service
One platform. Two care settings.
Shared foundations for care management, with language and workflows that fit the setting.
Keep resident care connected.
Give carers one place to review resident information, record daily care, manage medication records and report incidents.
For care homes
Make every client visit clearer.
Help carers review appointments, understand assigned tasks and record care from the client’s home.
For home careSecurity by design
Your care records, protected.
ServPatch is built with data protection in mind. Access is limited to authorised team members, and care organisations control who receives an account.
Encrypted in transit
Information is protected as it moves between the app and service.
Authorised access
Access is restricted to approved care team members.
Organisation-controlled
Carer accounts are issued by the care provider.
Getting started
Simple from the first day.
A clear route from setting up your service to recording everyday care.
Set up your service
Add the people you support and the information your team needs.
Invite your team
Give authorised carers access through organisation-issued accounts.
Start recording care
Bring appointments, records, tasks and incident reporting into one workflow.
See ServPatch in action
Make care management feel simpler.
See how ServPatch can bring everyday care work together for your team.