Multi-site, one login
Managers see each building or community independently and roll up to a group view when needed.
Who ServPatch is for
One foundation for care homes, domiciliary providers and mixed services.
Mixed providers shouldn't run two systems. ServPatch keeps the core experience consistent across residential and home care, while enabling the sector-specific tools each side needs.
Care homes
Residential, nursing & specialist care.
For registered managers and shift leads keeping records, audits, safety checks and emergency plans organised in busy homes. From 8-bed specialist services to multi-site groups.
Resident profiles, person-centred care plans & life history
Daily notes, shift handovers & MDT updates
eMAR, PRN, witnessing & stock control
Body-mapped incidents, falls & skin integrity
Infection control, outbreak escalation & cleaning logs
Emergency Mode for fire, flood & medical incidents
Activity, nutrition, hydration & weight monitoring
CQC evidence by Quality Statement, multi-site rollup
Domiciliary care
Home care, supported living & extra-care.
Built around carers moving between homes. Mobile-first, offline-capable, with the visibility coordinators actually need across a shifting day.
Service-user profiles, care plans & risk assessments
Visit allocation & rota optimisation
GPS clock-in / out with missed-visit alerts
Mobile visit notes & task checklists
Body-map & incident logging from the field
Family & service-user communication log
Coordinator dashboard with live visit status
Pay-period & invoice exports
Mixed providers
Run residential and home care without two systems.
Shared service-user records, shared staff directory, shared compliance evidence. Switch a member of staff between buildings and visits without losing their training history or audit trail.
Shared staff directory
One profile, multiple service types. Training, DBS, right-to-work and supervision history follow the person.
Unified policies
Approve a policy once. It propagates to every service with version control and read receipts.
Also supports
Supported living · Extra-care · Reablement · Day services
If your service is regulated by CQC, Care Inspectorate, CIW or RQIA, ServPatch's modules adapt. Talk to us about your specific service type and we'll show the relevant workflow.
Discuss your service