Care profiles & daily notes
Review the information your team needs and keep day-to-day care notes current at the point of care.
The platform
The everyday work of care, connected in one place.
ServPatch gives care teams a clear way to review appointments, record daily care, update medication records, manage tasks and report incidents.
Core modules
The core tools your care team uses every day.
Medication records
Record medicines administered during care and maintain a clear, up-to-date medication history for each person.
Personal to-do lists
Create, prioritise and complete personal tasks so carers can stay organised throughout the day.
Incident reports & body maps
Record accidents and incidents in a guided workflow, with body maps available when an injury needs to be marked clearly.
Visits & appointments
See scheduled care, review the assigned tasks and start with the right information to hand.
Care history
Review previous care information from the person’s profile or appointment before recording the next update.
Important profile information
Keep key care information visible from the profile so authorised team members can find it quickly.
Care plans
Keep needs, goals and support actions alongside the rest of the person’s care information.
Calendar & reminders
Keep appointments and reminders visible from the person’s care profile.
Multilingual voice notes
Speak naturally. Keep every care note in clear English.
Carers can choose a supported spoken language, dictate a care note and have it converted into English text inside ServPatch before it is saved.
01Choose a supported language
02Speak the care note
03Review the English text
Carers should review the converted text before saving it to the care record.
Supported languageConverted to an English care note
Not sure where to start?Ask me how ServPatch works.
Guidance in the momentWithout leaving your workflow
Meet Patch
Less searching. Clearer next steps.
Meet Patch, your ServPatch guide. Ask Patch how to complete a task, find a feature or understand what to do next, without leaving the work in front of you.
Find the right feature
Ask where to record information or complete a ServPatch task.
Understand the next step
Get clear product guidance when a workflow feels unfamiliar.
Stay in your flow
On the dashboard, Patch stays beside your work. In the app, guidance is one tap away.
Ask PatchProduct how-to questions and feature guidance.
SupportAccount or technical problems needing human help.
→Helpful by design. Human-led by default. Patch explains ServPatch; it does not make care decisions or complete records. Keep questions focused on using the product, without sensitive personal or care details. Authorised team members remain responsible for reviewing and completing every care record. Read our security and data information →
For frontline staff
A pocket-first experience.
ServPatch keeps the day’s work clear on a phone, with the most important actions easy to find.
Appointments and assigned tasks in one view
Care information ready at the point of care
Daily notes and medication records
Structured incident reporting and body maps
Personal to-do lists for the day
For managers & owners
Clear records for review.
Bring the essential care record together so managers can review what has been recorded without chasing separate paperwork.
Current daily care notes
Medication records for each person
Incident history and body-map information
Care plans, appointments and reminders
Accounts issued by the care organisation
How we handle your data
Security & privacy, designed in from day one.
ServPatch is built with data protection in mind, with clear controls around how authorised care team members access the service.
Encrypted in transit
Information is protected as it moves between the app and the service.
Authorised access
Access is restricted to approved care team members.
Organisation-controlled
Carer accounts are issued by the care provider.
Clear privacy information
Privacy, data-protection and data-deletion information is available from the website.
Want a walkthrough?
See the platform for your service.
We’ll show the workflows that are most relevant to your care setting and answer your questions.
Care home and home care workflows
Real ServPatch product screens
Questions answered clearly
Next steps based on your service