Care management
Care profiles, plans, daily notes and tasks stay connected to the person receiving care, so the next team member starts with the full picture instead of a blank form.
Real ServPatch screens · manager dashboard and carer app
Capabilities
Everything below is available in ServPatch today, on every plan.
Background, preferences and contacts in a clear 'About me' profile.
Needs, goals and agreed support actions kept with the person.
Record care at the point of care, from the phone, while details are fresh.
See who created, reviewed or amended a note, and when.
Keep assigned activities and personal reminders in view through the day.
Speak a note in a supported language and review the English text before saving.
Coming next: Structured draft notes from dictation · Family communication portal
How it works
Open the profile and care plan before a visit or round, with recent notes alongside.
Add notes, completed tasks and observations from the same mobile journey.
The next authorised team member sees what changed, with the author and time attached.
Questions
Yes, we review your existing records with you and agree what can be brought across, the work involved and any migration charges before starting.
Your organisation issues staff accounts, and each person's role determines which information they can access.
Yes. The same care-management foundations are used in both, with language and workflows that fit residential care and client visits.
Connected features
Speak in your language, save in English
Guided incident reports with body maps
Audit history, oversight and reports
Why digital care records (DCR) projects succeed or fail in UK care homes, and what separates the homes that finish the rollout from the ones that don't.
15 January 2026 · 3 min read
Paper-based shift handovers in UK care homes create predictable documentation gaps. Here is where they fail and what digital handovers actually fix.
15 January 2026 · 3 min read
Compare digital social care records for home care using workflow requirements, assurance and security checks, fair demos and implementation planning.
14 July 2026 · 3 min read
Bring a question from your working day. We’ll show how your team could record it, find it and follow it through with Patch.
Prefer to talk now? Call 020 3764 2332 or email [email protected]
