1. Our commitment

ServPatch is committed to equal opportunities for staff, contractors and job applicants, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

2. Recruitment and employment

Recruitment, promotion, training and reward decisions are based on merit and role requirements. We aim to remove bias from hiring processes and welcome applications from underrepresented groups in technology and social care.

3. Building for a diverse care workforce

The UK care workforce is one of the most linguistically and culturally diverse in the country. We design ServPatch, including multilingual voice notes, with that reality in mind, so language is never a barrier to good documentation or good care.

4. Accessibility

We aim to meet WCAG 2.1 AA guidance across our website and platform, and welcome feedback on accessibility barriers so we can address them.

5. Reporting concerns

Staff, customers or candidates who feel this policy has not been followed can raise it confidentially with [email protected].